Together in TMR Update

Posted on May 12, 2020

We hope you had a good weekend and were able to see family or friends as restrictions have started to ease.

How the changes in restrictions impact your work is a key focus for union members in TMR.

Driving examiners have been negotiating the resumption of heavy vehicle testing and how this can be managed safely for staff and those seeking a license. More on this below.

We also know that TMR staff need certainty about when your overdue back pay is to be paid. You were due a 2.5% pay rise on 1 July 2019. Before any discussions about public sector 'wage freezes' the government need to pay you what you are owed now.

Meeting with Minister Mark Bailey

On Tuesday 5 April, Together union delegates, Karlee and Jamie, Together Assistant Secretary, Kate Flanders, and officials attended a meeting with Minister Bailey at our request to discuss key issues being raised by members.

We raised the issue of wages and the overdue EB pay rise. The Minister acknowledged this and committed to follow up. He understands that government have committed to implement all 2019 wage outcomes and that this should be done ASAP. He noted the concern expressed by Together that the department delayed drafting and that there is an urgent need to have this pay-rise and back-pay paid in this financial year. We also thanked him and his office for ensuring that the $1250 one-off payment was paid earlier this year to TMR staff.

We also updated the Minister on the progress of the Customer Service Centre Review and asked for his support in ensuring that the Review progresses as agreed.

It was a positive meeting with the Minister and delegates were able to reflect the difficult and important work that staff have been performing in TMR. Minister Bailey explicitly expressed thanks for the phenomenal work TMR CSC staff had undertaken during this time and wanted to ensure your delegates knew it hadn't gone unnoticed. A commitment was made to continue to work collaboratively with Together to find solutions and mitigation strategies to assist in easing the risks and impacts this health pandemic will have on the workforce.

Negotiating with the department about the safe re-opening of services will be critical in the next few weeks. We welcome all members feedback about these processes.                    

CSC Review

At the last CSC Review Committee Meeting on Wednesday 29 April, the Department advised Together that they did not believe that a review of the Customer Service Centre role descriptions was within the scope of the review won by members through the last Enterprise Bargaining -we disagree on this point and are pressing it, we raised this with Minister Bailey. Together delegates requesting since January 2020 to have TMR Local Consultative Committees set-up. The Department have still not facilitated these.

Together continues to press that all the CSC roles can and must be reviewed in conjunction with Queensland Shared Services as the public sector experts in job evaluation, based on the feedback from union members and delegates. The next CSC Review meeting has been scheduled for the week after next.

This CSC Review was won to guarantee real job security for TMR employees, with role descriptions and pay grades that genuinely reflect the important work you do. We are continuing to press this in the Review.

Customer service centres

Uniforms: CSC staff are due to get another top up of uniforms with orders due in later this month. Please not the uniform review is still to occur and will be completed by June 30 any addition uniforms that come out of that will be provided. Further to this members were concerned about not getting the right sizes, TMR have confirmed if you order your uniform and the sizing if not correct you will be able to order another one. Any issues please let us know.

Perspex screens: by now you might have seen the email from your GM, TMR have agreed to trial Perspex screens for two weeks attend of this month at the Macgregor and Landsborough offices. We will keep you posted on how the trial goes. For members working at these locations, let us know how you find the Perspex screens!

Driving examiners: Don't forget out teleconference tonight at 5:00pm!

Transport Inspectors

Please remember to response to the survey in our latest email regarding your rosters. Survey close COB today!

Uniforms: we are also following up on your uniform top ups and will come back to you with more as we hear back from the department.


We are still working through the leave loading. The complexity is now the calculation of the Christmas eve public holiday that occurred for the first time last year.

Return to large office environments – Accommodation Strategy and COVID-19 restrictions

We know that the next few weeks as restrictions ease there will be discussions about how workers who work in large office buildings are returned. Where there are restrictions on lift capacity, space between desks and other social distancing requirements this will mean that not all workers will be able to work from their regular office location all at once. We will be engaging with government about this as a workplace health and safety issue centrally. It will be important however to ensure that any vulnerable workers (either in CSCs or central office) that your working from home or risk mitigation strategies remain.

As always, if you have any concerns or questions please contact us A lot of information is evolving during this global pandemic.

1800 177 244