Rostering Update for Virgin Airlines members

Posted on July 17, 2020

Your ASU representatives have been meeting with Customer Services management to work through the process for fairly allocating work in these extraordinary times. VA management opened the EOI process today, 17 July 2020.

Unfortunately, management has chosen to adopt a process that we don’t think is fair and do not support. Nonetheless, we will support members to understand and navigate the process.

The process.

Staff will be asked to express an interest between several options:

  • To be assigned work for a minimum of 20 hours per week;
  • To be assigned work for a minimum of 12 hours per week;
  • To be assigned a single 6 hour currency shift during each RP; and,
  • To remain stood down from work and collect JobKeeper.

In terms of selecting who will be rostered for work, VA have determined that they roster workers from the EOI pool based on seniority in each classification, and the workers selected will rotate each roster period. 

We are really concerned by the decision to roster based on seniority in each classification, and by the option of staff only being offered only 12 hours a week. We had been trying to engage management in meaningful discussions around how to fairly allocate work to as many staff as possible, as we think this process will lead to confusion and lacks transparency. 

Expressions of Interest can be submitted until 5pm on Sunday 26 July 2020.   

What’s the problem with only 12 hours a week of guaranteed work?

ASU members have raised numerous concerns about the prospect of VA introducing the option of staff being rostered for only 12 hours a week of work, and the impact of this on staff. In particular, we are concerned that:

  • If you work for only 12 hours a week you will be paid the same as if you didn’t work at all, due to JobKeeper being more than 12 hours a week pay – staff will essentially will be working for free;
  • It would likely be 3 x 4 hour shifts in a week;
  • There are no set times or days that these shifts will be – it does nothing to provide staff certainty; and,
  • We do not want 12 hours of work a week to become the “new normal” – we fought hard for our entitlement to a guaranteed 25 hours of work a week, and we don’t want to undermine that.

You cannot be treated differently based on what option you choose.

Despite our concerns with the process, we have been able to get written confirmation from management that: 

  • Whether you put in an expression of interest to work or not WILL NOT be a criteria used to determine the outcomes of the upcoming restructuring process.
  • You will not be treated more favourably or get work sooner if you put in an EOI for the 12 hour a week option – staff will be allocated work only on the basis of seniority within each classification. 

Update on restructuring and enterprise agreement negotiations

We are meeting with Virgin management this Monday, 20 July, to work through the process that management is going to undertake to restructure the workforce and to progress enterprise agreement discussions. We will provide members an update after this meeting. 

The ASU is by your side.

If you have any questions please contact me by emailing

For anyone who is not yet a Together ASU member – it is not too late to join. Sign up online now to make sure you are supported and represented throughout this process.

We know this is a difficult time, but your union is by your side. We will continue our fight to keep Virgin flying.

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